Charlee™ ’ insights are applicable for Claims, Underwriting, and insurer’s IT/internal analytics/data science teams. They are available for all personal, commercial, work comp and specialty/excess lines of business. Insights are available through a web application, or API, or can be integrated into any claims management system. Insights are both at the aggregate and transaction levels. Charlee™ uses all types and varieties of data to bring out these insights that help the department improve process efficiencies, as well as reduce claims severity and legal expenses/costs (allocated loss adjustment expense) and find potential fraud while provided recommendations on under/over reserved claims.