MAT-01 · Baseline Enterprise insurance AI maturity model Maturity Model Governance Scope and Scoring
MAT-02 · Evidence Assessment scope segmentation and system boundaries Maturity Model Governance Scope and Scoring
MAT-03 · Target Evidence-based scoring and reviewer calibration Maturity Model Governance Scope and Scoring
MAT-04 · Improve Maturity governance cadence and accountability Maturity Model Governance Scope and Scoring
STR-01 · Baseline AI strategy ambition and business alignment Strategy Portfolio Value and Adoption
STR-02 · Evidence Use-case portfolio discipline and prioritization Strategy Portfolio Value and Adoption
STR-03 · Target Benefits realization cost and value measurement Strategy Portfolio Value and Adoption
STR-04 · Improve Responsible scale reuse and adoption Strategy Portfolio Value and Adoption
GRC-01 · Baseline AI policy ownership and decision rights maturity Governance Risk Compliance and Assurance
GRC-02 · Evidence Risk appetite tiering controls and exceptions maturity Governance Risk Compliance and Assurance
GRC-03 · Target Legal regulatory privacy and records maturity Governance Risk Compliance and Assurance
GRC-04 · Improve Independent validation audit and issue closure maturity Governance Risk Compliance and Assurance
DAT-01 · Baseline Data governance quality lineage and rights maturity Data Technology Architecture and Security
DAT-02 · Evidence Architecture integration scalability and resilience maturity Data Technology Architecture and Security
DAT-03 · Target AI security privacy engineering and access maturity Data Technology Architecture and Security
DAT-04 · Improve Vendor technology concentration and exit maturity Data Technology Architecture and Security
OPS-01 · Baseline Model generative and agent development maturity Development Validation Deployment and Operations
OPS-02 · Evidence Testing evaluation validation and acceptance maturity Development Validation Deployment and Operations
OPS-03 · Target Release change configuration and rollback maturity Development Validation Deployment and Operations
OPS-04 · Improve Monitoring incident revalidation and retirement maturity Development Validation Deployment and Operations
PEO-01 · Baseline Executive board and workforce AI literacy maturity People Operating Model Literacy and Change
PEO-02 · Evidence Operating model roles skills and capacity maturity People Operating Model Literacy and Change
PEO-03 · Target Human oversight workflow and decision quality maturity People Operating Model Literacy and Change
PEO-04 · Improve Change adoption communications and support maturity People Operating Model Literacy and Change
CUS-01 · Baseline Consumer impact and fairness management maturity Consumer Outcomes Trust Fairness and Recourse
CUS-02 · Evidence Transparency explanation notice and disclosure maturity Consumer Outcomes Trust Fairness and Recourse
CUS-03 · Target Complaint appeal human review and remediation maturity Consumer Outcomes Trust Fairness and Recourse
CUS-04 · Improve Outcome monitoring trust and stakeholder engagement maturity Consumer Outcomes Trust Fairness and Recourse
IMP-01 · Baseline Internal external and peer benchmarking discipline Benchmarking Roadmap Investment and Improvement
IMP-02 · Evidence Gap criticality dependency and root-cause analysis Benchmarking Roadmap Investment and Improvement
IMP-03 · Target Target-state roadmap funding and accountable execution Benchmarking Roadmap Investment and Improvement
IMP-04 · Improve Continuous improvement reassessment and benefits feedback Benchmarking Roadmap Investment and Improvement